Thanks for placing an online order! Most online orders will ship within 2-5 business days, and 2-10 business days during the Holiday season. If you ordered a product with "preorder" in the title that means your order is being made to order and processing times vary.
Pre-order products will ship anywhere from 2-6 weeks. Check the item description for more info or reach out to see when your order will ship.
Estimated shipping times at checkout are referring to transit times once you order ships, not the timeframe you will receive your order. We are noticing some delays with USPS at this time so these timeframes may not be correct. They do not include processing times. For any questions or concerns please email us at customerservice@johnnycupcakes.com
We are a teeny-tiny team that handles all of the packaging and shipping of the online orders so we appreciate your patience while we get your order together!
Please click here if you are inquiring about an international order / order not shipping to the domestic US.
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