Returns / Exchanges
We accept unwashed / unworn items for return or exchange within 45 days after delivery. Please download the attached Return Form, and include a completed copy of the return / exchange form with your returned package. Our shipping address is on the form. Once we receive your returned items we will process the refund, exchange or store credit. Please note that returns and exchanges can take 2-4 weeks to process after they are delivered to us. For quicker processing times please email customerservice@johnnycupcakes.com with details of your return as well as the tracking link of your returned package so we can better assist you. Or feel free to reach out with any questions or concerns.
If you received something other than what you ordered (like the incorrect t-shirt design, color or size) please email us so we can send the correct item.
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